In-Store Wireless Tech Sales Pro

T-Mobile; Thomaston (ME); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Stock Grants

Paid Time Off

Employee Discounts

Training Pay

Job summary

T-Mobile USA, Inc. is seeking an enthusiastic Mobile Associate to support retail operations, assisting customers with technology and service needs in a fast-paced environment. You will help shoppers understand product features and services while building strong customer relationships.

You will develop product knowledge, use digital tools, and complete training to support seamless cross-channel service. This role rewards growth and teamwork.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail preferred.
• Willingness to learn and adapt in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Take on additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking an enthusiastic Mobile Associate to support retail operations, assisting customers with technology and service needs in a fast-paced environment. You will help shoppers understand product features and services while building strong customer relationships.

You will develop product knowledge, use digital tools, and complete training to support seamless cross-channel service. This role rewards growth and teamwork.