In-Store Wireless Support Specialist

DSI Systems; New Hampshire; On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive starting pay of $26 per hour

401k Plan with employer matching

Medical, Dental, Vision, and Life insurance

Paid vacation and personal/sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Opportunities for career growth

Job summary

DSI Systems is seeking a Retail Support Specialist to provide exceptional customer service in AT&T retail environments across New Hampshire. In this role, you will resolve customer inquiries regarding billing and device support while maintaining a professional demeanor in fast-paced situations. The position offers a starting pay of $26 per hour, flexible scheduling, and comprehensive benefits from day one, including medical insurance and a 401k plan with employer matching.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress or escalated situations with professionalism.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide professional, friendly, and solution-focused support to customers.
• Resolve inquiries related to billing and service concerns.
• Troubleshoot wireless devices and network issues.

Skills

Customer service

Communication skills

Problem-solving

Multitasking

Detail-oriented

Job description

DSI Systems is seeking a Retail Support Specialist to provide exceptional customer service in AT&T retail environments across New Hampshire. In this role, you will resolve customer inquiries regarding billing and device support while maintaining a professional demeanor in fast-paced situations. The position offers a starting pay of $26 per hour, flexible scheduling, and comprehensive benefits from day one, including medical insurance and a 401k plan with employer matching.