In-Store Wireless Sales & Service Specialist

T-Mobile US Inc.; Bayamón (PR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee stock grants

Employee stock purchase plan

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile US Inc. in Bayamón, Puerto Rico, seeks a Retail Sales Associate to engage customers, demonstrate wireless products, and drive sales in a fast-paced environment. You will build relationships, learn product solutions, and complete transactions while delivering excellent service.

You will undergo training to expand product knowledge and customer service skills. The role emphasizes teamwork, communication, and a customer-first approach, with benefits and growth opportunities at T-Mobile.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment (preferred).

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction
• Assist customers in selecting personalized device and service solutions that meet their individual needs
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, and retail processes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Collaboration

Communication

Customer Needs Identification

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

Education

High School Diploma/GED

Job description

T-Mobile US Inc. in Bayamón, Puerto Rico, seeks a Retail Sales Associate to engage customers, demonstrate wireless products, and drive sales in a fast-paced environment. You will build relationships, learn product solutions, and complete transactions while delivering excellent service.

You will undergo training to expand product knowledge and customer service skills. The role emphasizes teamwork, communication, and a customer-first approach, with benefits and growth opportunities at T-Mobile.