In-Store Tech Repair & Diagnostics Pro

Best Buy; Millbury (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Well-being support

Job summary

As a Geek Squad Advanced Repair Technician at Best Buy in Millbury, you’ll provide technology support and repair customers' devices. You'll excel in customer service by following procedures to troubleshoot and perform repairs, ensuring timely completion of tasks.

This role requires 6 months of relevant experience, along with a flexible schedule for holidays and weekends. Best Buy values its employees and offers competitive pay, employee discounts, and various benefits to support your well-being.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries and make recommendations.
• Establish and maintain consistent rhythms for timely follow-up.
• Partner with team members to maintain accurate documentation.
• Ensure all repair tasks are completed in a timely manner.
• Maintain knowledge and skills through training courses.

Skills

Diagnostic skills

Troubleshooting

Repair skills

Customer service

Multi-tasking

Job description

As a Geek Squad Advanced Repair Technician at Best Buy in Millbury, you’ll provide technology support and repair customers' devices. You'll excel in customer service by following procedures to troubleshoot and perform repairs, ensuring timely completion of tasks.

This role requires 6 months of relevant experience, along with a flexible schedule for holidays and weekends. Best Buy values its employees and offers competitive pay, employee discounts, and various benefits to support your well-being.