In-Store Tech Concierge & Sales Support

Victra; Deerfield (IL); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

A comprehensive benefit list

Job summary

Victra, Verizon's largest premium retailer in the United States, is hiring a part-time Sales Support Representative to deliver world-class service in our store. You will support the sales process, share product knowledge, and help create an outstanding in-store experience for every guest.

You'll work 8 to 25 hours per week, start at $17.00 per hour, complete a four-day NHU training, and join a team that values performance, collaboration, and integrity.

Qualifications

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Physical Requirements
• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Responsibilities

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Skills

Customer service

Retail experience

Communication

Education

High school diploma or GED

Job description

Victra, Verizon's largest premium retailer in the United States, is hiring a part-time Sales Support Representative to deliver world-class service in our store. You will support the sales process, share product knowledge, and help create an outstanding in-store experience for every guest.

You'll work 8 to 25 hours per week, start at $17.00 per hour, complete a four-day NHU training, and join a team that values performance, collaboration, and integrity.