In-Store Tax Expert & Community Advocate

Intuit, Inc.

Federal Way (WA)

On-site

USD 45,000 - 50,000

Full time

6 days ago

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Benefits offered by this job

401(k) match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on TurboTax products

Free TurboTax copy

Marketing support

Job summary

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States.

You will provide in-person tax preparation, tax advice, and software support to help customers achieve positive financial outcomes. Responsibilities include growing the local client base, building long-term relationships, and delivering exceptional customer experiences while leveraging marketing support and TurboTax tools.

Qualifications

Active, unrestricted EA, CPA, or attorney license with tax prep experience.
PTIN active as required by law to file taxes.
Must possess or obtain related state licenses/certificates/bonds.
Minimum 3 years of paid experience filing 30+ federal/state 1040 tax returns per season.
Familiarity with Circular 230.
Comfortable working onsite at a TurboTax location, 20+ hours/week.
Interest in building local/social presence as a TurboTax Expert.
Bilingual English/Spanish a plus.
Experience in holistic tax advisory services beyond filing.
Willing to wear a TurboTax uniform and work in front-facing retail.

Responsibilities

Be a Proactive Community Ambassador.
Provide hands-on tax advice and complete preparation services for TurboTax customers.
Deliver a best-in-class customer experience and build long-term relationships.