In-Store Retail Lead: Team Builder

DICK'S Sporting Goods, Inc.; Ohio; On-site; USD 23,000 - 34,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Store Lead to act as the in-store expert for their department, delivering exceptional customer service while guiding teammates under supervision. The Lead will model leadership, empathy, and collaboration to align daily tasks with store goals.

Responsibilities include coaching, onboarding new teammates, and ensuring adherence to safety, loss prevention, and operating policies.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
• Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
• Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross‑training current teammates.

Skills

Retail experience

Customer focus

Leadership

Communication

Flexibility

Job description

DICK'S Sporting Goods is seeking a Store Lead to act as the in-store expert for their department, delivering exceptional customer service while guiding teammates under supervision. The Lead will model leadership, empathy, and collaboration to align daily tasks with store goals.

Responsibilities include coaching, onboarding new teammates, and ensuring adherence to safety, loss prevention, and operating policies.