In-Store Sales Leader & Team Coach

DICK'S Sporting Goods; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Lead to drive brand standards and provide frontline leadership in-store. You will guide teammates, support store events, and ensure excellent customer service while modelling the company’s values.

As a Lead, you’ll help recruit and train staff, coach the team, and collaborate with store management to meet daily goals and maintain a welcoming shopping environment.

Qualifications

• Experience leading retail or customer-focused teams.
• Ability to hire/interview teammates and build a strong team.
• Proven ability to coach, develop, and motivate staff.
• Strong communication and collaboration with store leadership.

Responsibilities

• Lead by example to ensure brand standards and service quality.
• Provide direction to teammates and support store events and plans.
• Help with hiring, onboarding, and cross-training of teammates.
• Coach teammates on tasks and processes to improve performance.
• Uphold safety, loss prevention, and SOPs; maintain confidentiality.

Skills

Leadership

Customer service

Flexibility

Communication

Training & coaching

Job description

DICK'S Sporting Goods is seeking a Lead to drive brand standards and provide frontline leadership in-store. You will guide teammates, support store events, and ensure excellent customer service while modelling the company’s values.

As a Lead, you’ll help recruit and train staff, coach the team, and collaborate with store management to meet daily goals and maintain a welcoming shopping environment.