In-Store Mobile Solutions Advisor

T-MOBILE USA, Inc.; Bradenton (FL); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Résumé du poste

T-Mobile USA, Inc. is hiring Mobile Associates (SiS) to represent the brand in National Sales partner locations. You will engage customers, educate on devices and plans, and drive sales while delivering exceptional service in a fast-paced retail setting.

You will leverage digital tools, complete onboarding, and support customers from product education to activation, with emphasis on meeting quality of sale metrics and fostering long-term relationships.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Age 18+ and legally authorized to work in the United States.
• Excellent communication and customer service skills.

Responsabilités

• Proactively engages with customers in a high-traffic retail environment, educating on T-Mobile solutions.
• Demonstrates products and services, using solution-based selling to identify needs.
• Completes training on in-store processes, keeps up-to-date with promotions and Hub updates.
• Builds relationships with nearby leadership and teams to support the customer experience from setup to service.

Connaissances

Attention to detail

Communication

Customer engagement

Customer needs identification

Customer service

Leadership

Product knowledge

Relationship building

Sales

Sales techniques

Formation

High School Diploma/GED

Description du poste

T-Mobile USA, Inc. is hiring Mobile Associates (SiS) to represent the brand in National Sales partner locations. You will engage customers, educate on devices and plans, and drive sales while delivering exceptional service in a fast-paced retail setting.

You will leverage digital tools, complete onboarding, and support customers from product education to activation, with emphasis on meeting quality of sale metrics and fostering long-term relationships.