Mobile Tech Sales Specialist — In-Store

T-Mobile; Harlingen (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Stock grants

Paid time off

Employee discounts

Job summary

The T-Mobile Retail Team is seeking a Mobile Associate (SiS) to engage customers in a high-traffic store environment, educate on products, and demonstrate value through solution-based selling. You will build relationships, identify customer needs, and guide them through onboarding and self-serve tools while maintaining a friendly, customer-first approach.

Responsibilities include proactive engagement, training on in-store processes, price overrides for offers, and collaborating with nearby

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Retail environment experience helpful.

Responsibilities

• Proactively engages customers in a high-traffic retail environment and demonstrates value of T-Mobile solutions.
• Utilizes digital self-serve tools and onboarding processes to deepen customer relationships.
• Completes training on new products, processes, and store operations; partners with nearby stores to onboard customers.
• Provides exceptional service, follows Be Back processes, and supports sales targets.

Skills

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Education

High School Diploma/GED

Job description

The T-Mobile Retail Team is seeking a Mobile Associate (SiS) to engage customers in a high-traffic store environment, educate on products, and demonstrate value through solution-based selling. You will build relationships, identify customer needs, and guide them through onboarding and self-serve tools while maintaining a friendly, customer-first approach.

Responsibilities include proactive engagement, training on in-store processes, price overrides for offers, and collaborating with nearby