In-Store Member Solutions Pro

Tennessee Valley Federal Credit Uni; Ringgold (GA); On-site; USD 34,000 - 54,000; Full time

Job summary

Tennessee Valley Federal Credit Union is hiring a Member Solution Specialist to deliver exceptional service while promoting financial products and services. The role focuses on building lasting member relationships and solving problems with a proactive, friendly approach.

You will handle transactions, support digital banking education, and collaborate with teams to meet production goals in a fast-paced branch environment.

Qualifications

• High school diploma or equivalent.
• Proven experience in member service or sales.
• Excellent interpersonal and communication skills.
• Ability to explain financial concepts clearly.

Responsibilities

• Greet members and non-members in the branch, promoting exceptional service.
• Engage with customers to understand financial goals and offer personalized solutions.
• Process member transactions and inquiries with accuracy and professionalism.
• Educate members on digital banking and promote TVFCU products and services.
• Maintain confidentiality of member information and handle issues promptly.

Job description

Tennessee Valley Federal Credit Union is hiring a Member Solution Specialist to deliver exceptional service while promoting financial products and services. The role focuses on building lasting member relationships and solving problems with a proactive, friendly approach.

You will handle transactions, support digital banking education, and collaborate with teams to meet production goals in a fast-paced branch environment.