Member Solutions Advisor — Banking & Goals

Paycom - ATS; Dalton (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

TVFCU in Dalton, GA is seeking a Member Solution Specialist to deliver exceptional member service and build relationships through personalized financial solutions. You will assist with transactions, explain TVFCU products, and drive member satisfaction in a fast-paced branch environment.

The role emphasizes proactive member engagement, problem solving, and promoting digital banking tools while maintaining confidentiality and adherence to policies.

Qualifications

• High school diploma or equivalent; finance-related certifications are a plus.
• Proven experience in member service or sales in banking/credit union.
• Excellent interpersonal and communication skills for explaining financial concepts.

Responsibilities

• Welcome members and promote exceptional service.
• Identify financial goals and offer personalized solutions.
• Promote TVFCU products and services to deepen relationships.

Skills

Member service

Sales experience

Communication skills

Problem solving

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Email

Online banking

Job description

TVFCU in Dalton, GA is seeking a Member Solution Specialist to deliver exceptional member service and build relationships through personalized financial solutions. You will assist with transactions, explain TVFCU products, and drive member satisfaction in a fast-paced branch environment.

The role emphasizes proactive member engagement, problem solving, and promoting digital banking tools while maintaining confidentiality and adherence to policies.