In-Store Luxury Fashion Concierge

Brobston Group; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

CHANEL in New York seeks a dedicated Fashion Advisor to deliver elevated in-store service and fashion expertise. You will focus on developing new customers, strengthening client relationships, and driving sales and brand loyalty.

The role requires at least 3 years of related fashion or retail experience, strong communication, and a collaborative approach. You should be passionate about fashion and CHANEL, with flexible availability including late nights, weekends, and some holidays.

Qualifications

• 3+ years of related fashion/retail experience.
• Excellent communication and a team-oriented mindset.
• Passion for fashion and CHANEL brand; foreign language skills preferred.
• Ability to lift 15 pounds and flexible schedule, including late nights, weekends, and some holidays.

Responsibilities

• Convert walk-in traffic into clients and brand ambassadors by creating excitement around the products and brand.
• Provide prompt, professional, warm, and courteous service while exceeding client expectations.
• Build client relationships through thoughtful and consistent outreach.
• Accept repairs and follow up with clients regarding repairs and alterations.

Skills

Communication

Client relationships

Fashion knowledge

Education

High school diploma

Job description

CHANEL in New York seeks a dedicated Fashion Advisor to deliver elevated in-store service and fashion expertise. You will focus on developing new customers, strengthening client relationships, and driving sales and brand loyalty.

The role requires at least 3 years of related fashion or retail experience, strong communication, and a collaborative approach. You should be passionate about fashion and CHANEL, with flexible availability including late nights, weekends, and some holidays.