Luxury Fashion Advisor: Elevate Client Experience

Chanel, Inc.; Glenmont (NY); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Wellbeing resources

Wellbeing Days in Retail

Family and care giving benefits

Generous paid time off

401K and incentives

Robust healthcare offerings

Life insurance and disability

Job summary

CHANEL, Inc. is seeking a Fashion Advisor in New York to deliver exceptional client service and drive sales. You will convert walk-ins into loyal clients, build relationships, and contribute to a premium in-store experience that reflects CHANEL’s heritage of luxury and service excellence.

You will collaborate with a diverse sales team, support alterations, and participate in ongoing training to deepen fashion expertise and product knowledge. Weekend or late-night shifts may be required.

Qualifications

• Minimum 3 years of related retail experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs and stand for extended periods.
• Flexible schedule with late nights, weekends, and some holidays.
• Foreign language skills preferred but not required.

Responsibilities

• Provide superior client service and drive conversion and retention.
• Lead energy and brand excitement to engage customers about products and CHANEL.
• Build genuine client relationships through proactive outreach and follow-up.
• Assist with repairs and alterations and ensure timely follow-up with clients.
• Collaborate with a diverse sales team and report to boutique leadership.

Skills

Excellent communication skills

Client experience focus

Fashion knowledge

Team collaboration

Flexible schedule

Foreign language skills (preferred)

Education

High School Diploma

Job description

CHANEL, Inc. is seeking a Fashion Advisor in New York to deliver exceptional client service and drive sales. You will convert walk-ins into loyal clients, build relationships, and contribute to a premium in-store experience that reflects CHANEL’s heritage of luxury and service excellence.

You will collaborate with a diverse sales team, support alterations, and participate in ongoing training to deepen fashion expertise and product knowledge. Weekend or late-night shifts may be required.