In-Store Loan Customer Support Specialist

Select Mgmt; Rolla (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision plans after 91

Job summary

LoanMax Title Loans in Rolla, MO is seeking a Customer Service Representative to assist borrowers and customers with loan questions, vehicle evaluations, account management, and payment processing. The role emphasizes courteous communication and adherence to company policies.

The position offers in-store, full-time hours with a schedule including weekdays and rotating Saturdays; benefits begin after the 91st day and include paid holidays and vacation, plus on-the-job training in a supportive

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication skills

Detail-oriented

Data entry

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Rolla, MO is seeking a Customer Service Representative to assist borrowers and customers with loan questions, vehicle evaluations, account management, and payment processing. The role emphasizes courteous communication and adherence to company policies.

The position offers in-store, full-time hours with a schedule including weekdays and rotating Saturdays; benefits begin after the 91st day and include paid holidays and vacation, plus on-the-job training in a supportive