Loan Customer Care Specialist

Loan Max Title Loans; Hudson (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans in Hudson, WI is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. This full-time in-store role emphasizes accuracy, compliance, and clear communication.

You will handle accounts, provide courteous service by phone and in person, maintain records, and support our team with timely reminders and data entry.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Organized

Strong work ethic

Education

High school diploma

Job description

LoanMax Title Loans in Hudson, WI is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. This full-time in-store role emphasizes accuracy, compliance, and clear communication.

You will handle accounts, provide courteous service by phone and in person, maintain records, and support our team with timely reminders and data entry.