In-Store Leader & Customer Experience Coach

VFCorporation; Salt Lake City (UT); On-site; USD 22,000 - 33,000; Part time

Job summary

The North Face is seeking a Supervisor to support store leadership, drive an exceptional customer experience, and coach Associates in a fast-paced retail setting. You will help maximize store profitability and uphold brand standards while fostering an inclusive team culture.

Ideal candidates have 1+ years in retail or store leadership, a High School Diploma or equivalent, and strong communication skills. This role is part-time with potential incentives and is based in Utah (Salt Lake City area).

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Strong verbal and written communication skills with the ability to influence across all levels.

Responsibilities

• Deliver high levels of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow.

Skills

Customer engagement

Coaching & development

Communication

Leadership

Education

High School Diploma

Job description

The North Face is seeking a Supervisor to support store leadership, drive an exceptional customer experience, and coach Associates in a fast-paced retail setting. You will help maximize store profitability and uphold brand standards while fostering an inclusive team culture.

Ideal candidates have 1+ years in retail or store leadership, a High School Diploma or equivalent, and strong communication skills. This role is part-time with potential incentives and is based in Utah (Salt Lake City area).