In‑Store Guest Experience Leader

lululemon; Tampa (FL); On-site; USD 61,606,000 - 70,890,000; Full time

Benefits offered by this job

Extended health and dental

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top‑up

Development courses

Mentorship programs

Job summary

lululemon in Tampa, FL seeks a Guest Experience Lead to ensure a high-quality in-store experience. You’ll educate guests on products, lead on the floor, and support store performance with daily sales and team targets.

You’ll participate in hiring decisions, provide feedback, and help develop a respectful, inclusive team. The role emphasizes leadership, guest connections, and collaboration.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor and deliver exceptional guest experiences.
• Provide technical product education and support guests on needs.
• Oversee store operations as Supervisor on Duty and assist hiring decisions.
• Monitor daily business data to drive sales and team performance.
• Foster inclusive, collaborative team environment.

Skills

Retail experience

Leadership

Guest experience

Communication

Adaptability

Education

High school diploma

Job description

lululemon in Tampa, FL seeks a Guest Experience Lead to ensure a high-quality in-store experience. You’ll educate guests on products, lead on the floor, and support store performance with daily sales and team targets.

You’ll participate in hiring decisions, provide feedback, and help develop a respectful, inclusive team. The role emphasizes leadership, guest connections, and collaboration.