In-Store Guest Experience Leader

lululemon; Lake Forest (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top‑up

Development courses

Mentorship programs

Job summary

lululemon in the United States is hiring a Guest Experience Lead to ensure every guest receives a high‑quality in‑store experience. You will lead from the floor, provide technical product education, and act as Supervisor on Duty to support store performance and guest satisfaction.

As part of the store leadership team, you’ll participate in hiring, coach teammates, and foster an inclusive, energetic environment while managing daily schedules, opening/closing procedures, and aiming to hit sales or

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above.

Responsibilities

• Lead from the floor to deliver exceptional guest experience.
• Provide technical product education to meet guest needs.
• Assist in store hiring decisions and coaching.
• Open and close the store according to procedures.
• Review daily data to drive sales goals.
• Maintain an inclusive, respectful team environment.

Skills

Retail experience

Customer service

Leadership

Mentoring

Teamwork

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon in the United States is hiring a Guest Experience Lead to ensure every guest receives a high‑quality in‑store experience. You will lead from the floor, provide technical product education, and act as Supervisor on Duty to support store performance and guest satisfaction.

As part of the store leadership team, you’ll participate in hiring, coach teammates, and foster an inclusive, energetic environment while managing daily schedules, opening/closing procedures, and aiming to hit sales or