In-Store Flooring Design Consultant — Career Growth

Floor & Decor; Gainesville (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Paid Volunteer Time Off

Job summary

Floor & Decor is seeking a Design Consultant on the sales floor to engage customers and support their design projects. You will conduct design appointments to determine needs in tile, wood, stone, and accessories, guiding selections with texture, color, and patterns.

You will partner with store leaders to maximize sales goals and expand the design services brand, providing expert advice to homeowners, designers, and builders for both residential and commercial projects.

Qualifications

• 1+ years of retail/customer service experience
• High school diploma and or GED
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates a minimum of 6 months with Floor and Decor

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Skills

Retail/customer service

Basic math

Microsoft Office

Self-motivated

Multi-tasking

Education

High school diploma or GED

Job description

Floor & Decor is seeking a Design Consultant on the sales floor to engage customers and support their design projects. You will conduct design appointments to determine needs in tile, wood, stone, and accessories, guiding selections with texture, color, and patterns.

You will partner with store leaders to maximize sales goals and expand the design services brand, providing expert advice to homeowners, designers, and builders for both residential and commercial projects.