In-Store Flooring Design Consultant

Floor & Decor Holdings Inc.; North Kansas City (MO); On-site; USD 1,732,000 - 2,467,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays & personal holiday

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a Customer Design Consultant to meet with customers, listen to project needs, educate on requirements, and craft design concepts that fit personal style, lifestyle, and budget.

You will greet customers, schedule appointments, and guide residential or commercial projects from concept to installation. The role emphasizes teamwork, knowledge of design trends, and use of Salesforce and the Online Design Appointment Scheduler.

Qualifications

• Minimum of One (1) year of interior design experience or prior retail/sales experience
• Degree in Design is a plus
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 12 months of experience in a design consultant position

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Perform other duties as assigned

Skills

Interpersonal skills

Verbal communication

Written communication

Mathematical skills

Self-motivation

Multi-tasking

Proficient in office software

Education

Design degree (preferred)

Tools

Salesforce

MyProject

Online Design Appointment Scheduler

Microsoft Office

Job description

Floor & Decor Holdings Inc. is seeking a Customer Design Consultant to meet with customers, listen to project needs, educate on requirements, and craft design concepts that fit personal style, lifestyle, and budget.

You will greet customers, schedule appointments, and guide residential or commercial projects from concept to installation. The role emphasizes teamwork, knowledge of design trends, and use of Salesforce and the Online Design Appointment Scheduler.