Customer Service Associate – Training & Growth Path

CCF Family of Brands; Louisville (KY); Hybrid; USD 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Paid training

Learning platform

Cross-brand training

Career promotion

Educational reimbursement

Health insurance

401(k) plan

Life insurance

Discount marketplace

Paid time off

Casual dress

Zusammenfassung

Check Into Cash in Louisville, KY is seeking a Customer Service Representative to help customers access financial solutions and provide in-store experiences.

You will process transactions (check cashing, money transfers, and payments), build relationships, and participate in on-the-job training in a fast-paced, high-performance environment.

This entry-level role offers career development, cross-brand mobility, and a comprehensive benefits package.

Qualifikationen

• A high school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail; accurate data entry.
• Proficiency with phones, POS system, Microsoft Office, and computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Physical demands include standing most of the time and lifting up to 25 pounds.

Aufgaben

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information into a POS system with precision.
• Build new business by completing daily call campaigns.
• Assist in account management and collections by accepting payments.

Kenntnisse

High school diploma

Communication skills

Attention to detail

POS proficiency

Microsoft Office

Age 18+

Background check

Physical stamina

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Check Into Cash in Louisville, KY is seeking a Customer Service Representative to help customers access financial solutions and provide in-store experiences.

You will process transactions (check cashing, money transfers, and payments), build relationships, and participate in on-the-job training in a fast-paced, high-performance environment.

This entry-level role offers career development, cross-brand mobility, and a comprehensive benefits package.