In-Store Customer Support Specialist — Loans

LoanMax Title Loans; Parkville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

Vacation

On-the-job training

Full-time

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, and payment processing. The role emphasizes courteous, compliant service and accurate record-keeping.

The position offers full-time hours with store shifts, a base pay of $15–$16 per hour, and opportunities for growth and benefits after the probationary period. Lansing, KS location.

Qualifications

• Full-time schedule listed; ability to meet shift requirements.
• Excellent communication and a positive attitude are essential.
• Detail-oriented, organized, and professional in customer interactions.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Excellent communication

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Computer

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist borrowers and customers with loan products, vehicle evaluations, and payment processing. The role emphasizes courteous, compliant service and accurate record-keeping.

The position offers full-time hours with store shifts, a base pay of $15–$16 per hour, and opportunities for growth and benefits after the probationary period. Lansing, KS location.