Customer Service Pro — In-Store Loans & Growth

LoanMax Title Loans; Weatherby Lake (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payment processing. You will communicate clearly and maintain records while upholding company policies.

This full-time role offers a stable schedule, training provided, and opportunities for advancement. You will work in Lansing, KS, with weekday hours and some rotating Saturdays, and you’ll be part of a team committed to friendly,

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to work full-time schedule listed above.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Excellent communication

Detail oriented

Education

High school diploma or equivalent

Tools

Data entry

Job description

LoanMax Title Loans is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payment processing. You will communicate clearly and maintain records while upholding company policies.

This full-time role offers a stable schedule, training provided, and opportunities for advancement. You will work in Lansing, KS, with weekday hours and some rotating Saturdays, and you’ll be part of a team committed to friendly,