In-Store Customer Service Specialist - Loans

LoanMax Title Loans; Edwardsville (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid vacation

Training and onboarding

Full-time schedule

Career growth

Job summary

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan management, and timely payment processing. You will communicate clearly, maintain records, and ensure compliance with company policies.

The role offers full-time hours, a base pay of $15–$16 per hour, and opportunities for bonus based on performance. Training is provided, with comprehensive benefits after a 91-day window.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Attention to detail

Organization

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan management, and timely payment processing. You will communicate clearly, maintain records, and ensure compliance with company policies.

The role offers full-time hours, a base pay of $15–$16 per hour, and opportunities for bonus based on performance. Training is provided, with comprehensive benefits after a 91-day window.