In-Store Customer Specialist & Framing Expert

Michaels; Fairfax (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels in Fairfax, VA is seeking a Store Team Member to assist customers, locate products, and provide fast, friendly checkout. You will participate in truck unloading, stocking, and maintaining a well-merchandised store while supporting omnichannel services such as Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer service, cash handling, and enrollment in the Michaels Rewards program, with opportunities to cross-train in framing and other store duties.

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand for long periods and lift/move merchandise.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast checkout with accurate cash handling.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram duties.
• Maintain store recovery and in-stock condition; support shrink and safety programs.

Skills

Customer service

Cash handling

Retail sales

POS system

Tools

POS system

Job description

Michaels in Fairfax, VA is seeking a Store Team Member to assist customers, locate products, and provide fast, friendly checkout. You will participate in truck unloading, stocking, and maintaining a well-merchandised store while supporting omnichannel services such as Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer service, cash handling, and enrollment in the Michaels Rewards program, with opportunities to cross-train in framing and other store duties.