In-Store Customer Service Specialist

Hy-Vee; Waukee (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking a friendly Customer Service team member to greet customers, process transactions, and help with a variety of in-store services. You’ll handle mail, money orders, licenses, and everyday cash handling while maintaining a welcoming store environment.

The role emphasizes strong communication, accuracy in payments, and the ability to work well with coworkers in a fast-paced retail setting. Prior experience is a plus, and a positive attitude is essential.

Qualifications

• High school diploma or equivalent required.
• 6 months to 1 year of related work experience preferred.
• Excellent interpersonal and communication skills.
• Ability to learn and assist customers efficiently.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Weigh packages, process mail, and handle various money orders.
• Sell money orders and checks, including payroll and social security.
• Sell hunting and fishing licenses.
• Assist with lottery tickets and refunds.
• Maintain a clean, organized work area and support teammates.

Skills

Customer service

Communication

Cash handling

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a friendly Customer Service team member to greet customers, process transactions, and help with a variety of in-store services. You’ll handle mail, money orders, licenses, and everyday cash handling while maintaining a welcoming store environment.

The role emphasizes strong communication, accuracy in payments, and the ability to work well with coworkers in a fast-paced retail setting. Prior experience is a plus, and a positive attitude is essential.