Customer Service Associate — Fast-Paced Retail Support

Hy-Vee; La Crosse (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in the United States seeks a Customer Service team member to be the friendly face of in-store services, handling transactions and helping customers with various needs. You will greet customers, assist with mail, money orders, lottery, and licenses, while ensuring accuracy and a welcoming environment.

The role requires a high school diploma or equivalent and up to a year of related experience; strong arithmetic and communication skills are essential.

Qualifications

• High school diploma or equivalent required or preferred.
• Six months to one year of related work experience preferred.
• Ability to perform arithmetic calculations accurately.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Weigh postal packages, process mail and handle various mail types.
• Sell money orders, checks, and assist with Western Union orders as needed.
• Assist customers at registers and in other store areas to ensure satisfaction.

Skills

Customer service

Arithmetic

Data entry

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Hy-Vee in the United States seeks a Customer Service team member to be the friendly face of in-store services, handling transactions and helping customers with various needs. You will greet customers, assist with mail, money orders, lottery, and licenses, while ensuring accuracy and a welcoming environment.

The role requires a high school diploma or equivalent and up to a year of related experience; strong arithmetic and communication skills are essential.