Customer Service Associate — In-Store Help & Transactions

Hy-Vee, Inc.; Davenport (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. in Davenport, IA is seeking a Customer Service team member to greet customers, assist with a wide range of in-store services, and maintain a welcoming atmosphere. You will handle mailing, money orders, licenses, and other transactions with accuracy and courtesy.

The role emphasizes teamwork, clear communication, and the ability to stay calm under pressure in a fast-paced grocery setting. Prior retail experience is helpful; all training is provided.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service 6 months to 1 year preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one.
• Weigh postal packages, run mail through meters, and process various mail services.
• Assist customers with registers and store area duties to ensure smooth transactions and high satisfaction.

Skills

Customer service

Communication

Math skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Western Union

Job description

Hy-Vee, Inc. in Davenport, IA is seeking a Customer Service team member to greet customers, assist with a wide range of in-store services, and maintain a welcoming atmosphere. You will handle mailing, money orders, licenses, and other transactions with accuracy and courtesy.

The role emphasizes teamwork, clear communication, and the ability to stay calm under pressure in a fast-paced grocery setting. Prior retail experience is helpful; all training is provided.