In-Store Customer Service & Transactions Specialist

Hy-Vee, Inc.; Eau Claire (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. in Eau Claire, WI, is seeking a Customer Service teammate to assist with a variety of in-store transactions and services. You’ll greet customers, manage mail and money-order tasks, and support license processing while contributing to a friendly, efficient shopping experience.

The role emphasizes clear communication, reliability, and teamwork in a fast-paced retail environment, with training provided and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Six months up to one year of related work experience preferred.
• Ability to learn store policies and procedures quickly.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Weigh and mail packages, run mail through meters, and process various mail types.
• Process Western Union orders and fax documents for customers.
• Sell money orders, checks, and process refunds as needed.
• Assist customers with licenses and hunting/fishing licenses where applicable.
• Support cash handling at registers and maintain a clean, organized work area.

Skills

Problem solving

Math accuracy

Filing & organizing

Customer guidance

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. in Eau Claire, WI, is seeking a Customer Service teammate to assist with a variety of in-store transactions and services. You’ll greet customers, manage mail and money-order tasks, and support license processing while contributing to a friendly, efficient shopping experience.

The role emphasizes clear communication, reliability, and teamwork in a fast-paced retail environment, with training provided and opportunities for growth.