In-Store Customer Service Specialist

Hy-Vee Inc; Gladstone (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Hy-Vee is seeking a Customer Service team member in Oregon to greet customers, handle a variety of transactions, and contribute to a helpful store environment. You will assist with mailing and money orders, register transactions, and licensing services.

A positive attitude and reliability are essential as you work across departments to support customers. The role emphasizes friendly interactions, accuracy, and teamwork in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent experience required.
• Over six months up to one year of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Weigh postal packages, run mail through meters, and process various mail services.
• Sell money orders and cash payroll, personal, ADC, and social security checks.
• Assist customers at registers and in other areas of the store as needed.
• Answer the telephone and use the intercom system using appropriate procedures.
• Maintain a clean, organized work area and report to work on time.

Skills

Customer service

Communication

Cash handling

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Customer Service team member in Oregon to greet customers, handle a variety of transactions, and contribute to a helpful store environment. You will assist with mailing and money orders, register transactions, and licensing services.

A positive attitude and reliability are essential as you work across departments to support customers. The role emphasizes friendly interactions, accuracy, and teamwork in a fast-paced retail setting.