Customer Service Lead – Money Services & Store Support

Hy-Vee Inc; Oklahoma; On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee Inc in United States is seeking a Customer Service representative to oversee daily operations in the Grocery department. You will process mail, payments, check cashing, and money orders, while delivering courteous service. A positive, collaborative team environment is emphasized.

The role requires a reliable, friendly presence, ability to learn the POS system, and adherence to company policies. Typical duties include assisting customers, handling calls, and supporting multiple tasks in a

Qualifications

• High school diploma or equivalent required.
• Ability to provide friendly, accurate customer service.
• Experience handling cash and processing payments.
• Strong communication and teamwork skills.
• Willingness to learn and follow store policies.

Responsibilities

• Provide prompt, courteous customer service and greet customers.
• Assist with mail, utility bill payments, and other services as needed.
• Operate cash register and handle cash transactions accurately.
• Answer phones and assist customers on the sales floor.
• Maintain store standards and collaborate with team for a positive environment.
• Process postal, Western Union, and money order activities.
• Support other departments and participate in daily duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Cash register

Money handling tools

Job description

Hy-Vee Inc in United States is seeking a Customer Service representative to oversee daily operations in the Grocery department. You will process mail, payments, check cashing, and money orders, while delivering courteous service. A positive, collaborative team environment is emphasized.

The role requires a reliable, friendly presence, ability to learn the POS system, and adherence to company policies. Typical duties include assisting customers, handling calls, and supporting multiple tasks in a