In-Store Services & Customer Care Specialist

Hy-Vee; Lincoln (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

Hy-Vee in Lincoln, Nebraska seeks a friendly Customer Service associate to greet customers, process mail and payments, sell licenses and money services, and assist with checkout and inquiries. You will maintain a clean work area, support teammates, and help ensure a positive shopping experience.

This hourly role requires a high school diploma or equivalent and 6+ months of related experience. A fast-paced retail environment, safety, and customer satisfaction are emphasized.

Qualifications

• High school diploma or equivalent experience required.
• Over six months up to one year of related work experience preferred.

Responsibilities

• Greet customers with a smile and provide prompt, friendly service.
• Weigh postal packages, process mail, and handle money orders and checks.
• Sell hunting and fishing licenses, Western Union services, and lottery tickets.
• Assist with dry cleaning and bottle refunds as needed.
• Help customers at registers and answer phones using proper procedures.
• Maintain clean, organized work area and adhere to store guidelines.
• Support coworkers to ensure customer satisfaction.

Skills

Customer service

Communication

Math basics

Education

High school diploma or equivalent

Tools

POS system

Job description

Hy-Vee in Lincoln, Nebraska seeks a friendly Customer Service associate to greet customers, process mail and payments, sell licenses and money services, and assist with checkout and inquiries. You will maintain a clean work area, support teammates, and help ensure a positive shopping experience.

This hourly role requires a high school diploma or equivalent and 6+ months of related experience. A fast-paced retail environment, safety, and customer satisfaction are emphasized.