Fast & Fresh Clerk: Friendly Service & Quick Checkouts

Hy-Vee, Inc.; Yankton (OR); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee, Inc. in Oregon is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service, operate the cash register, scan products, and keep the store clean and well-stocked, including pumps.

This non-exempt role emphasizes smiling, greeting customers, learning names, assisting with product location, stocking, and following safety and sanitation standards in a fast-paced grocery environment.

Qualifications

• No formal education or experience required.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, reports improper cash levels in cash drawer.
• Redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, and issues receipts.
• Places merchandise in bags or boxes and gives packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and places in appropriate storage area. Fills displays and stocks shelves.
• Ensures proper maintenance of lot; shovels sidewalk of snow, spreads ice melt on ice, hoses down lot.
• Fills outside towel holders, and replenishes or refreshes window washer fluid.
• Removes trash inside and out in a timely manner.
• Checks in product, puts product away, and may review invoices.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Cleans registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee, Inc. in Oregon is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service, operate the cash register, scan products, and keep the store clean and well-stocked, including pumps.

This non-exempt role emphasizes smiling, greeting customers, learning names, assisting with product location, stocking, and following safety and sanitation standards in a fast-paced grocery environment.