In-Store Customer Service Pro - Full-Time with Benefits

LoanMax Title Loans; Santa Fe (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Santa Fe, NM. You will assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courteous communication, accuracy in data entry, and adherence to company policies while providing honest, respectful service to the communities we serve.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills are essential for in-person and phone interactions.
• Positive attitude and strong work ethic are expected.
• Detail-oriented and organized approach to data entry and records.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Excellent communication

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Santa Fe, NM. You will assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and keep customers informed about their accounts.

The role emphasizes courteous communication, accuracy in data entry, and adherence to company policies while providing honest, respectful service to the communities we serve.