Full‑Time In‑Store Customer Service & Loan Advisor

LoanMax Title Loans; El Valle de Arroyo Seco (NM); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical benefits

Dental benefits

Vision benefits

Job summary

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and existing customers at our Santa Fe, NM location. You will handle questions about loan products, evaluate vehicles, manage loans and payments, and communicate regularly with customers.

The role emphasizes friendly, accurate service, courtesy calls when needed, and strict adherence to company policies. The position is full-time with in-store hours and a comprehensive benefits package after the 91st

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to pass a company background screening.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Excellent communication

Positive attitude

Detail-oriented

Strong work ethic

Customer service experience

Education

High school diploma or equivalent

Tools

Computer skills

Data entry

Job description

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and existing customers at our Santa Fe, NM location. You will handle questions about loan products, evaluate vehicles, manage loans and payments, and communicate regularly with customers.

The role emphasizes friendly, accurate service, courtesy calls when needed, and strict adherence to company policies. The position is full-time with in-store hours and a comprehensive benefits package after the 91st