Customer Service Specialist - Full-Time, Growth & Benefits

LoanMax Title Loans; Madrid (NM); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Santa Fe, NM is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication about accounts. This includes making courtesy calls and ensuring compliance with company policies.

In this in-store, full-time role, you will provide friendly, compliant service, handle data entry, explain terms, and participate in a stable schedule with benefits

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.
• High school diploma or equivalent required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Positive attitude

Strong work ethic

Excellent communication skills

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Santa Fe, NM is seeking a Customer Service Representative to assist potential borrowers and current customers with loan questions, evaluate vehicles, manage loans and payments, and maintain regular communication about accounts. This includes making courtesy calls and ensuring compliance with company policies.

In this in-store, full-time role, you will provide friendly, compliant service, handle data entry, explain terms, and participate in a stable schedule with benefits