In-Store Customer Service Pro — Financial Solutions

Ccffamilyofbrands

Fort Wayne (IN)

On-site

USD 30,000 - 34,000

Full time

3 days ago
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Benefits offered by this job

On-the-job training
LMS access
Cross-brand mobility
Leadership program
Performance advancement
Education reimbursement
Medical insurance
Company 401(k)
Life insurance
Dental & vision
Employee assistance
Discount marketplace
Paid time off
Dress code casual

Job summary

CheckSmart in Fort Wayne, IN is seeking a Customer Service Representative to help people access financial solutions, processing transactions like check cashing, money transfers, and payments while delivering an in-store experience.

The role offers hands-on training, coaching, and development for long-term success in a growing company with advancement opportunities across eleven brands nationwide.

Qualifications

  • High school diploma or equivalent standard.
  • Excellent verbal and written communication skills with customers.
  • Meticulous data entry and attention to detail.
  • Proficient with POS systems and office software.

Responsibilities

  • Engage with customers to build relationships and drive repeat business.
  • Review, validate, and process customer transactions accurately.
  • Provide personalized financial services that fit customers' needs.
  • Enter and maintain customer information in the POS system with precision.
  • Support in-store and community events to promote services.
  • Uphold store appearance, security, and compliance procedures.

Skills

Verbal communication
Written communication
Attention to detail
Data entry
Customer service

Education

HS diploma

Tools

POS system
Microsoft Office
Phone handling

Job description

CheckSmart in Fort Wayne, IN is seeking a Customer Service Representative to help people access financial solutions, processing transactions like check cashing, money transfers, and payments while delivering an in-store experience.

The role offers hands-on training, coaching, and development for long-term success in a growing company with advancement opportunities across eleven brands nationwide.

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