In-Store Financial Solutions Specialist

Community Choice Financial Family of Brands; Pensacola (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

E-learning modules for development

Cross-brand training across 11 brands

Enrollment in Key Holder Program

Performance-based career advancement

Educational Reimbursement Program

Medical insurance options including Hs

401(k) and Roth 401(k) with company-m

Life and AD&D Insurance

Discount Marketplace access

Paid time off 12 days first year

Job summary

Check Into Cash in Pensacola, FL is seeking a Customer Service Representative to help local customers access financial solutions and handle transactions with accuracy.

This entry-level role offers hands-on training and a path to advancement across CC Financial brands, with a comprehensive benefits package and a community-focused, in-store experience.

You’ll work full-time, including weekends, in a fast-paced environment, using a POS system and delivering outstanding service.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication; professional demeanor.
• Accurate data entry with attention to detail.
• Proficiency with phones, POS systems, and Microsoft Office.
• Must be 18+; background check required.
• Ability to meet physical demands (standing, lifting up to 25 lbs).

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review and process customer transactions with accuracy.
• Offer personalized financial services to fit customers' needs.
• Enter and maintain customer data in the POS system with precision.
• Support on-site events and community outreach as needed.
• Maintain store appearance and cleanliness to enhance experience.

Skills

Verbal & written communication

Data entry accuracy

POS system proficiency

MS Office

Phone proficiency

Physical stamina

Age 18+

Background check

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash in Pensacola, FL is seeking a Customer Service Representative to help local customers access financial solutions and handle transactions with accuracy.

This entry-level role offers hands-on training and a path to advancement across CC Financial brands, with a comprehensive benefits package and a community-focused, in-store experience.

You’ll work full-time, including weekends, in a fast-paced environment, using a POS system and delivering outstanding service.