In-Store Customer Service Pro — Fast-Paced Growth

Community Choice Financial Family of Brands; Chamblee (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Learning platform

Cross-brand training

Key Holder program

Career advancement

Educational reimbursement

Medical insurance options

401(k) match

Life and AD&D insurance

Voluntary benefits

Mental health resources

Discount marketplace

Paid time off

Job summary

Titlebucks in Atlanta, GA is seeking a Customer Service Representative to help customers access financial solutions and deliver an exceptional in-store experience. You will handle check cashing, money transfers, payments, and related transactions while engaging with the local community and training for long-term career growth.

The role offers on-site, full-time hours with comprehensive benefits and a strong emphasis on training, advancement, and cross-brand opportunities across the company’s

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers.
• Attention to detail and accurate data entry.
• Proficiency with phones, POS, and Microsoft Office.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions accurately.
• Enter and maintain customer information in the POS system.
• Assist in daily call campaigns to generate new business.
• Support in-store events and community outreach.
• Maintain store appearance and security protocols.

Skills

Verbal communication

Written communication

Attention to detail

Customer service

Data entry

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Titlebucks in Atlanta, GA is seeking a Customer Service Representative to help customers access financial solutions and deliver an exceptional in-store experience. You will handle check cashing, money transfers, payments, and related transactions while engaging with the local community and training for long-term career growth.

The role offers on-site, full-time hours with comprehensive benefits and a strong emphasis on training, advancement, and cross-brand opportunities across the company’s