In-Store Customer Service & Loan Support Specialist

Select Mgmt; Spartanburg (SC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Medical, dental, vision, and other day

Job summary

North American Title Loans in Spartanburg, SC is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan processing, and payments. This in-store role emphasizes accurate data entry, courteous communication, and adherence to company policies.

The position offers a full-time schedule with daytime hours, paid holidays, vacation, and training.

Qualifications

• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
• High school diploma or equivalent required

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication

Detail-oriented

Organized

Positive attitude

Full-time availability

Education

High school diploma or equivalent

Job description

North American Title Loans in Spartanburg, SC is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan processing, and payments. This in-store role emphasizes accurate data entry, courteous communication, and adherence to company policies.

The position offers a full-time schedule with daytime hours, paid holidays, vacation, and training.