Customer Service Specialist — Fast Loan Support (Full-Time)

LoanMax Title Loans; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Full-Time Schedule

Rotating Saturdays

Closed on Sundays!

6 Paid Holidays Per Year

Medical, Dental, and Vision Insurance

Paid Vacation & Paid Time Off

Paid On-the-Job Training

Job summary

North American Title Loans in Charleston, SC is hiring a Customer Service Representative to help customers access short-term financing with honesty and care. CSRs will support customers through every step of the loan process—from answering questions and evaluating vehicles to managing loan accounts and making timely payment reminders.

This role emphasizes reliability, strong communication, and a positive attitude.

Qualifications

• Must have high school diploma or equivalent.
• Previous customer service experience preferred.
• Basic computer and data entry skills required.
• Criminal background check, consumer credit check, and drug screening required.

Responsibilities

• Answer inquiries and assist customers through the loan process.
• Evaluate vehicles and manage loan accounts for customers.
• Perform daily communications such as payment reminders and courtesy calls.
• Support a fast-paced, customer-focused environment.

Skills

Strong communication skills

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry

Job description

North American Title Loans in Charleston, SC is hiring a Customer Service Representative to help customers access short-term financing with honesty and care. CSRs will support customers through every step of the loan process—from answering questions and evaluating vehicles to managing loan accounts and making timely payment reminders.

This role emphasizes reliability, strong communication, and a positive attitude.