Full-Time Customer Care & Loan Support

LoanMax Title Loans; North Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation & PTO

Paid On-the-Job Training

Closed on Sundays

Job summary

North American Title Loans seeks a Customer Service Representative in Charleston, SC to support customers through the loan process with honesty and care.

In this role you will answer inquiries, evaluate vehicles, manage loan accounts and perform daily communication such as payment reminders and courtesy calls. A high school diploma is required, and previous customer service experience is preferred in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Basic computer and data entry skills.

Responsibilities

• Answer inquiries and assist customers through loan process.
• Evaluate vehicles and manage loan accounts.
• Make payment reminders and courtesy calls.

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry

Job description

North American Title Loans seeks a Customer Service Representative in Charleston, SC to support customers through the loan process with honesty and care.

In this role you will answer inquiries, evaluate vehicles, manage loan accounts and perform daily communication such as payment reminders and courtesy calls. A high school diploma is required, and previous customer service experience is preferred in a fast-paced environment.