Customer Service Specialist - Loan Support & Care

LoanMax Title Loans; Bounty Land (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Time Off

Paid Training

Holidays (6)

Job summary

North American Title Loans is hiring a Customer Service Representative in Charleston, SC. You will support customers through every step of the loan process, from inquiries to payment reminders, ensuring honesty, efficiency, and care.

The role requires a high school diploma, strong communication, and basic computer/data entry skills. We offer a full-time schedule with a comprehensive benefits package and paid training.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a positive attitude are essential.
• Basic computer and data entry skills are helpful.

Responsibilities

• Answer inquiries and support customers through the loan process.
• Evaluate vehicles and manage loan accounts.
• Perform daily communications such as payment reminders and courtesy calls.

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry

Job description

North American Title Loans is hiring a Customer Service Representative in Charleston, SC. You will support customers through every step of the loan process, from inquiries to payment reminders, ensuring honesty, efficiency, and care.

The role requires a high school diploma, strong communication, and basic computer/data entry skills. We offer a full-time schedule with a comprehensive benefits package and paid training.