In-Store Loan Services Specialist

North-American-Title-Loans; Hilltop (SC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Benefits after 91 days

Job summary

North American Title Loans in Spartanburg, SC is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular communication with customers regarding their accounts.

The role is full-time in-store with competitive pay and benefits, including paid holidays and vacation, as well as training.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to work full-time schedule listed above.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Customer service

Positive attitude

Detail oriented

Organized

Education

High school diploma or equivalent

Tools

Data entry

Computer skills

Job description

North American Title Loans in Spartanburg, SC is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular communication with customers regarding their accounts.

The role is full-time in-store with competitive pay and benefits, including paid holidays and vacation, as well as training.