Loan Customer Service Rep (Full-Time)

LoanMax Title Loans; Isle of Palms (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Full-time schedule

Rotating Saturdays (9:00 AM - 2:00 PM)

Closed on Sundays

6 paid holidays per year

Medical, Dental, and Vision Insurance

Paid Vacation & PTO

Paid On-the-Job Training

Job summary

North American Title Loans is hiring a Customer Service Representative to assist customers through the loan process, answer inquiries, evaluate vehicles, and manage loan accounts.

This full-time role offers an on-site location in Charleston, SC, with a schedule that includes weekday hours, paid holidays, and opportunities for advancement, training, and benefits. Customer care and integrity are emphasized in daily interactions.

Qualifications

• Excellent communication skills and a positive attitude.
• Detail-oriented and organized.
• Willingness to learn and grow in a fast-paced environment.
• Basic computer and data entry skills.
• Must be able to work full time.

Responsibilities

• Answer inquiries and guide customers through the loan process.
• Evaluate vehicles and manage loan accounts.
• Send payment reminders and make courtesy calls.
• Support daily communications and documentation.

Skills

Communication skills

Detail-oriented

Organized

Data entry

Education

High school diploma or equivalent

Job description

North American Title Loans is hiring a Customer Service Representative to assist customers through the loan process, answer inquiries, evaluate vehicles, and manage loan accounts.

This full-time role offers an on-site location in Charleston, SC, with a schedule that includes weekday hours, paid holidays, and opportunities for advancement, training, and benefits. Customer care and integrity are emphasized in daily interactions.