In-Store Customer Experience Specialist

Ccffamilyofbrands; Norcross (GA); In loco; USD 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid on-the-job training

Learning management system access

Cross-brand training opportunities

Key Holder Program for leadership

Performance-based advancement

Educational Reimbursement

Medical insurance options including Hも

401(k) with company match

Life and AD&D insurance

Voluntary benefits package

Employee Assistance Program

Discount Marketplace access

Paid time off (12 days/year)

Descrizione del lavoro

TitleMax in Norcross, GA is hiring a Customer Service Representative to help customers access financial solutions and provide an exceptional in-store experience.

You will process transactions, build relationships, and participate in on-site activities while representing a high-performance team. Training and career advancement are emphasized, with a focus on long-term development and customer service excellence.

Competenze

• High school diploma or equivalent.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry with accuracy and speed.
• Proficiency with phones, POS system, and Microsoft Office.
• Must be 18+ years old; valid driver's license and auto insurance.

Mansioni

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system precisely.
• Participate in on-site events, store errands, and community outreach as needed.
• Uphold store appearance, security procedures, and compliance with laws.

Conoscenze

High school diploma

Verbal communication

Written communication

Attention to detail

Data entry

Phone usage

POS proficiency

Microsoft Office

Customer service mindset

Formazione

High school diploma or equivalent

Strumenti

POS system

Microsoft Office

Descrizione del lavoro

TitleMax in Norcross, GA is hiring a Customer Service Representative to help customers access financial solutions and provide an exceptional in-store experience.

You will process transactions, build relationships, and participate in on-site activities while representing a high-performance team. Training and career advancement are emphasized, with a focus on long-term development and customer service excellence.