Customer Service Specialist — Training & Growth Path

Ccffamilyofbrands; Hiram (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on‑the‑job training

Educational Reimbursement Program

401(k) and Roth 401(k) matching

Life and AD&D Insurance

Discount Marketplace

12 days paid time off

Job summary

TitleMax in Hiram, GA is seeking a Customer Service Representative to help customers access financial solutions and deliver an exceptional in-store experience. This entry‑level role includes hands‑on training, coaching, and development, with a clear path to advancement across our network of brands.

You’ll work 40 hours per week, on‑site, with a starting rate of $15.00 per hour and comprehensive benefits. Our team emphasizes community engagement, accurate data entry into POS, and friendly,

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills and professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required; results considered in accordance with applicable law.
• Physical demands include standing up to 90% of the time and lifting up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Maintain a full-time on-site schedule, including weekends.

Skills

Verbal & written communication

Attention to detail

Customer service

Professional demeanor

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Hiram, GA is seeking a Customer Service Representative to help customers access financial solutions and deliver an exceptional in-store experience. This entry‑level role includes hands‑on training, coaching, and development, with a clear path to advancement across our network of brands.

You’ll work 40 hours per week, on‑site, with a starting rate of $15.00 per hour and comprehensive benefits. Our team emphasizes community engagement, accurate data entry into POS, and friendly,