In-Store Customer Experience & Sales Pro

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Durham (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Commission

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) is looking for a Customer Service Representative to deliver an exceptional in-store experience and support sales and customer service efforts. The role emphasizes building customer relationships and guiding customers through the purchasing journey, ensuring a seamless experience.

The ideal candidate will thrive in a fast-paced retail environment, possess excellent communication skills, and have a sales-oriented mindset. Benefits include commission, health insurance, and opportunities for advancement.

Qualifications

• Must have strong customer service and interpersonal skills.
• Excellent communication and relationship-building abilities are essential.
• Sales-minded with a passion for helping customers.

Responsibilities

• Provide a welcoming and engaging customer experience.
• Build strong customer relationships to drive loyalty.
• Support customers throughout the purchasing journey.
• Conduct customer outreach and assist with promotions.
• Assist customers with financing options and payment processing.
• Maintain customer accounts and resolve concerns professionally.
• Support daily store operations and use of POS systems.

Skills

Customer service skills

Interpersonal skills

Communication skills

Sales-oriented mindset

Organizational skills

Multitasking

Problem-solving

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.) is looking for a Customer Service Representative to deliver an exceptional in-store experience and support sales and customer service efforts. The role emphasizes building customer relationships and guiding customers through the purchasing journey, ensuring a seamless experience.

The ideal candidate will thrive in a fast-paced retail environment, possess excellent communication skills, and have a sales-oriented mindset. Benefits include commission, health insurance, and opportunities for advancement.