Customer Experience & Merchandising Associate

The Michael's Companies; Irving, Northern (TX, KY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Job summary

The Michaels Companies in Irving, TX is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a quick, accurate checkout experience.

You will participate in truck unloading, stocking, and planogram duties, keeping the store well-merchandised and in stock. The role also covers omnichannel processes like BOPIS and SFS, with emphasis on safety and SOP adherence.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Provide fast and friendly checkout experience with cash handling.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support shrink and safety programs and adhere to SOPs.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Irving, TX is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a quick, accurate checkout experience.

You will participate in truck unloading, stocking, and planogram duties, keeping the store well-merchandised and in stock. The role also covers omnichannel processes like BOPIS and SFS, with emphasis on safety and SOP adherence.